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Common Questions

How long 'til I receive my order?


Good question and one we're always happy to shed light on.. The truth is this can vary, we always aim for a 10 working day dispatch but this can increase to 14 when demand is high for our products. Drop us a message if you're at the 14 working day marker and we'll be happy to update.

Are transactions secure?

100%, the House of Frank is PCI level 1 compliant for credit card processing which means that we adhere to the highest standards of server compliance.

All transactions are also covered by Stripe™️ and Paypal™️ buyer protection for added peace of mind.

What brand do you use to print, is it Fruit of the Loom?

Nah mate, don't insult us like that. We can 100% guarantee that we do not print on to Fruit of The Loom in this gaff. Our go to brand for Tee, Hoody and Sweat printing is Bella+Canvas. These guys are the best in the business at producing premium, responsible Tees and Hoods.

How long have you's been doing this?

We started The House of Frank brand back in 2018. We originally began transacting on Ebay, we quickly outgrew this platform and set up our independent online store. We have over 10,000 customers worldwide to our name as we continue to grow.